MISys

MISys Manufacturing software

It offers all the functionality a small to medium-sized manufacturing firm needs today. Designed specifically for small to medium-sized manufacturing firms.

Get started with Basic Manufacturing and experience how MISys Manufacturing software delivers on its promise to turn your accounting software into an Industrial-Strength Manufacturing System. The Basic Manufacturing software provides the following capabilities:

  • Extensive tracking of manufacturing inventory and work in process (WIP)
  • Multi-level bills of material with full explosion down to 16 levels deep.
  • Net-change physical inventory with cycle counting.
  • Batch-oriented or direct entry of all stock transfer transactions.
  • Full back-flushing of all assembly transactions.
  • Choice of standard, average, LIFO, or FIFO costing methods.
  • Cost adjustment with roll-up through all BOM levels.
  • Work orders to document and track production activity.
  • Extensive reporting using industry-standard report generator (Crystal Reports).
  • Record detailed stock status for all inventoried items.
  • Track inventory in multiple locations.
  • Maintain inventory levels with minimum, maximum, and reorder points.
  • Instantly display transaction history, where-used (BOM implosion), and outstanding order status.
  • Can optionally allow or prevent negative inventory levels
  • Associate a unique set of general ledger accounts with a specific item, job, or location
  • … and much much more!

And that’s just the beginning. MISys is designed to grow as you grow, when you need additional power, simply plug in a new MISys module. MISys offers advanced functionality in the following modules:

  • Advanced Purchasing
  • Advanced Production
  • Material Requirements Planning
  • Shop Floor Control
  • Serial/Lot Tracking
  • Bin Tracking
  • Labor Tracking
  • Bar Coding
  • Custom Reporting
  • Mobile Alerts

Quick and Easy to Learn

While the functionality of MISys Manufacturing may be familiar to some, its underlying technology is brand new. MISys Manufacturing uses leading-edge technology to insure that users have quick access to the information they need, when they need it, wherever they are. Its familiar Microsoft Office look and feel means your staff won’t have to develop a whole new set of navigation skills. Anyone who knows their way around the most popular email or word-processing programs will quickly feel at home with MISys Manufacturing Software – designed specifically with you in mind.

Run Stand-alone or Fully Integrated

MISys Manufacturing can be run stand-alone, or integrated with many of the most popular accounting software systems to form a complete manufacturing business management system. By communicating directly with your accounting software, time-consuming and error-prone exporting and importing is eliminated. Your CFO will smile when your company financials finally reflect your manufacturing activities.

Integrates seamlessly with the most popular small business accounting systems.

Flexible Deployment Options

MISys Manufacturing can be installed as an on premise solution on a desktop PC or shared across a network.  Alternatively, you can deploy MISys Manufacturing in the cloud by locating your server off site or using a third party provider to host both the clients and server at a secure facility that gives you anytime, anywhere access.

Low Total Cost of Ownership

MISys Manufacturing is a very good value, offering functionality that is found in software systems that are often 2-3 times the cost. There are no hidden fees, no planned obsolescence, giving you a predictable cost over the life of your software system.

INVEST A FEW MINUTES TO LEARN MORE ABOUT MISys MANUFACTURING

Explore MISys now and get FREE downloads including the MISys brochure, detailed fact sheets, more than 30 demo videos, a configured price estimate, ROI analysis, and a fully-functional free trial. Or register for a live demo.

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Where expertise in accounting, business processes, ERP development and system integrations meet.

Contact Info

  • 1188 Union Av., Suite 138 Montreal, QC  H3B 0E5
  • 1 (514) 485-4536
  • philg@pinnacle-erp.ca

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Sage cRM

Sales Automation

  • Sage CRM can provide tools for your sales people to work more effectively, through access of diaries, accounts, reports, pipelines, contacts and call lists.

  • Sales forecasting & Reporting – Accurate, timely forecasting to help sales teams make decisions quicker and with all the relevant information available at a touch of a button.

  • Management of Vital Opportunities & Leads – Easy tracking of leads within Sage CRM can help your sales people analyse all current and historical accounts details to help identify new clients and resell to existing ones.

  • Build & Maintain Profitable Customer Relationships – Sage CRM will allow you to have the up-to-date information about customers and also identify opportunities to cross-sell and up-sell.

  • Account & Activity Management – Escalation and reassignment of leads ensure that the right people can deal with situations to meet customer needs.  Security level assignment makes sure only the right people see information relevant to them.

  • Territory Management – Sage CRM Assignment rules can be set up so that leads can be automatically routed to the right sales rep based on territories.  You can also analyse Sales effectiveness and performance by territory.

  • Access Anywhere Anytime – Work offline or online over a network or the Web – and seamlessly synchronise between the two.

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Sales Automation

Sage CRM can also provide powerful tools for managing tracking and analysing target marketing campaigns.

  • Campaign Management– With Sage CRM you can track marketing activities and view every detail of each campaign at a glance.  Details such as communications, opportunities, responses, budget actual cost and lists of prospects can be viewed at the click of a button.
  • Segmentation & Groups– Segment customer and prospect lists, export marketing lists to Microsoft Excel for external agencies.
  • Outbound call Management– Within the Sage CRM “Outbound Call Management” Module you can schedule “target lists” and allocate them to particular person to follow up the calls at a convenient time for the prospects and customers.  All this information can then be saved and shared throughout the company. It can also easily be integrated into any marketing campaign.
  • E-mail Management– You can send out mass emails and store the exact communication so that others within the organisation can see the message.  Mass e-mails can be sent in their thousands and Sage CRM will use it’s own e-mail client to safely send these in double-quick time!
  • Campaign Reporting– This is the ability to track campaigns from initial lead generation right through to close.  Sage CRM will generate Cost vs. Sales analysis data looking at sales revenues from a specific campaign.
  • Lead Management– The ability to track a lead enables you to view it at every stage and also priorities leads ensuring that a lead never gets lost or goes cold.
  • List Management – You can create “target lists” from selected criteria to merge documents for mass mailouts and record marketing pieces sent for future reference.

Customer Service

The heart of all organisations is the customer care. Providing excellent customer service can transform a cost to the business into a potential profit centre.

  • Case Management– Cases can be set up to allow you to capture and track every interaction with every customer which can be logged and saved in Sage CRM, providing complete case history with access to all previous issues.
  • Activities & Communications– Sage CRM will let you assign schedule and track phone calls, meetings and view records of previous meetings.  You can also attach all emails and letters for future reference, and also attach documents from the global library.
  • Reporting– With Sage CRM you can view and measure call turn around time, view issues by category, outstanding and unresolved issues and pull graphical reports for weekly, monthly and quarterly management meetings.
  • Knowledge Management – Build a library of solutions for common issues to help your customer service team resolve them faster.
  • Customer Self Service Portal– Sage CRM allows Web access for customers to their own ‘customer portals’, which can access at anytime to log queries, service request and monitor the status of their queries.  The service portal can be branded to have the same look-and-feel as your corporate identity.Escalation & notification– You can set up rules within Sage CRM so that if a case is not resolved it can either be escalated or an email notification can be sent to you warning that it still hasn’t been resolved.
  • “Ticket” tracking – All issues will have a number and date-stamped to indicate when the case has been resolved or escalated further.

Sage ACCPAC ERP

  • IT flexibility with choice of databases, operating systems and deployment (on-premise or on-demand)
  • Complete global solution supporting multiple languages (5 out of the box and fully translatable), currencies, companies, sites, and legislation’s
  • End-to-end solutions that simplify compliance for finance, business intelligence, CRM, HR, payroll, and operations with comprehensive reporting and business analytics
  • Advanced collaboration tools with Business Intelligence and SageCRM integration standard (1 free user out of the box)
  • Highly customizable with full Software Development Kit (SDK)
  • Recommended for companies specializing in distribution, finance, hospitality, entertainment, high-tech, and other service-based industries
  • Best performance for 5 to 125+ Users
  • The typical customer for Sage ERP Accpac is a company of 50 to 1,500 employees with $10 million to $500 million in revenue
  • Extensive functionality with a wide range of Module Choices
  • Seemless integration to a wide range of 3rd party solutions to meet more specific requirements without having to create a custom solutionhttp://www.sagepss.com/

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Core Modules:

Information Technology

  • Consulting Services in any Network design or selection options.
  • Integration and implementation of solutions. Installation and project management
  • Technical support (On-site, Telephone and remote support)
  • Hardware maintenance and repair
  • Business Continuity through Network Backup & High Availability
  • Network architecture Analysis and evaluation
  • Network security Audits, Virus Vulnerability assessments, Network Anti-Virus & Firewall Protection
  • Corporate messaging (E-mail) solution, Web mail , and Virtual Private Networking.
  • Development of solutions including some or all sections of the network infrastructure via network elements, topology, communication protocols, operating systems (Windows Servers, Novell Netware, and Linux).
  • Thin client solutions developing and implementing this model using Citrix, and Microsoft Terminal Server.
  • VMware Solutions Industry-leading infrastructure virtualization and server consolidation software. Pinnacle ERP Solutions has a team of certified VMware engineers and can assess your current environment before designing, testing, piloting and implementing a VMware solution.
  • Storage Solutions we can provide you fully integrated storage solutions that supports high performance, redundant storage configurations, comprehensive mirroring and business continuity.

Support

  • General Support and training (ie. ACCPAC, QuickBooks, Simply, Tenant Pro,most Custom Crystal Reports, Excel Macros and Queries) are billed at our Standard Hourly Rate with a 2hr Min. for on-site service. No travel time is charged.
  • Specialized services (ie EDI, CRM, ACCESS Programming, certain Crystal Report Programming, ACCPAC Customizations, certain ACCPAC Add-ons) are biilled at premium houlrly rated with a 2hr min. for on-site service.
  • Priority On-Site Support $200 surcharge.  A pre-paid Support Contract has never been required to receive timely priority on-site, unscheduled urgent support.  However, If an on-site response time is required within 4 business hours, a $200 Priority Response Charge will added to actual time. However, there will not be a 2 Hr Minimum charge for on-site support in these cases.
  • After Hours Support  After hour availability (weeknights and week-ends) will be provided at normal rates, circumstances permitting.
  • Phone Support –There is no charge for incidental phone support. However, if the issue cannot be resolved effectively and efficiently over the phone, an on-site service call (or Live Internet Support) may be scheduled.
  • Live/Remote  Support Based on actual time spent, billed in increments of 15 minutes. Effective rate based on whether Service is “General” or “Specialized” defined above.